If you are not completely satisfied with your purchase, you can send it back for a refund or credit
within 7 days of the date your package was delivered. Exclusions may apply.
A $6 charge for return shipping will be deducted from your refund.
For custom-made jewelry i.e. charm bar pieces, we charge a $25 return fee to cover labor costs of assembly + disassembly.
All items must be unused and sent back in original packaging to be eligible for a return. All returns must be authorized by Goldie.
Email Us at hello@shopgoldiestudio.com to get your return approved + started!
We reserve the right to deny credit if the merchandise returned does not meet our return policy requirements. We are not able to cover lost, stolen or missing packages.
Once we receive your return, we will refund the purchase amount to the original form of payment.
Once your return is received, processing can take up to 7-10 business days before your refund is issued.